GENERAL TERMS AND CONDITIONS

1. validity

These General Terms and Conditions apply exclusively to all deliveries and services within the framework of the DEADWOOD Skateboards online store in the version valid at the time of the respective order. Deviating terms and conditions are only effective if they are confirmed by us in writing.

2. conclusion of contract, contract language and contract text storage

The presentation of goods in the online store is a non-binding invitation to order goods. By clicking on the “Buy” button, you make a binding declaration that you wish to purchase the goods ordered. After receipt of the purchase offer, you will receive an automatically generated e-mail confirming that we have received your order. This confirmation of receipt does not constitute acceptance of your purchase offer.

A purchase contract for the goods is only concluded when we expressly declare acceptance of the purchase offer or when we dispatch the goods without a prior express declaration of acceptance. The acceptance period within which we can accept your purchase offer is a maximum of 3 weekdays.

The contract can be concluded in German.

The complete text of the contract is not saved by us. You can save it electronically before sending the order using the browser’s print function.

3. customer account

Only one customer account is permitted for each natural person in our online store. We reserve the right to block and delete your customer account if we detect multiple registrations or if our security system identifies your customer account as unusual or susceptible to fraud.

Our offer is aimed exclusively at direct end users. The purchase of products for resale is strictly prohibited. If we suspect that you intend to purchase products for the purpose of resale, we reserve the right to refuse orders, cancel orders and/or block and delete your customer account.

4. delivery and shipping costs

If possible, you will receive your order in a single shipment. Unless your order contains items that need to be packaged separately and transported in different ways. This will not result in any disadvantages for you: We will cover the additional postage and packaging costs. You can find all information on the shipping costs for our deliveries here: Shipping costs

5. payment options

Depending on the country of delivery, you can choose between payment in advance, cash on delivery, PayPal, credit card or instant bank transfer. We reserve the right to exclude certain payment methods. When paying in advance, we will provide you with our bank details in the order confirmation. The invoice amount must be transferred to the specified account within 10 days.
You can find further information on payment options under: Payment

6. errors

Obvious errors, typing, printing and calculation errors which we make in the presentation of an offer or in the context of an order confirmation are not binding for us.

7. revocation instruction

Right of withdrawal
You have the right to withdraw from this contract within 30 days without giving any reason.

The withdrawal period is 30 days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.

To exercise the right to cancel, you must inform us (DEADWOOD Skateboards, Alfredstraße 81, 45130 Essen, Deutschland, Telefonnummer: +49 159 06059593, eMail-Adresse: 666@deadwood-skateboards.com) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail).

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.

You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the 30-day period has expired.

We do not bear the costs of the return shipment and any applicable taxes and customs duties.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.

Exclusion of the right of withdrawal
The right of withdrawal does not apply to contracts

for the delivery of newspapers, magazines or periodicals with the exception of subscription contracts,
for the delivery of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer,
for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery,
for the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature.

8. reservation of title

The delivered goods shall remain our property until all claims have been paid in full.

9. reservation of acceptance of the contract

We reserve the right not to accept your order. This applies in particular in the following cases:

The product is not available;
Your payment information is incorrect or cannot be verified;
Your order or customer account is identified by our security systems as unusual or susceptible to fraud;
You are a reseller;
The display of the price in our online store was incorrect;
We were unable to deliver to the address you provided;
We are prevented from performing due to an event beyond our control.

10. liability

In the event of slightly negligent breaches of main contractual obligations, our liability shall be limited to the foreseeable, contractually typical, direct average damage according to the type of goods. This also applies to slightly negligent breaches of duty by our legal representatives or vicarious agents. Otherwise, we shall be liable in accordance with the statutory provisions if the contractual partner asserts claims for damages based on intent or gross negligence – including intent or gross negligence on the part of representatives or vicarious agents. Insofar as we are not accused of grossly negligent or intentional breach of duty, our liability shall be limited to the foreseeable, typically occurring average damage. The above limitations of liability do not apply to damages resulting from injury to life, limb or health.

11. warranty

In the event of defects in the goods delivered, the statutory warranty provisions shall apply.

12. complaints

The European Commission provides a platform for out-of-court online dispute resolution (ODR), which can be accessed at www.ec.europa.eu/consumers/odr can be accessed. We are neither obliged nor willing to participate in the dispute resolution procedure

You can contact us by e-mail at info@deadwoodskateboards.com . We will endeavor to resolve any differences of opinion arising from our contract by mutual agreement.

13. data storage

We would like to draw your attention to the fact that the data required for business transactions are processed and stored using an IT system. Personal data will of course be treated confidentially and will only be used to process the order. Further details on the storage and use of data can be found on our website at Data protection

14 Applicable law

The law of the Federal Republic of Germany shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods, insofar as this does not conflict with mandatory international consumer protection law

Status: August 15, 2024